Quality, service and expertise

Since 1885, Johnsons Hotel linen has offered specialist linen hire and laundry services to hotels. As part part of the Johnson Service Group family, we pride ourselves on offering the same locally-based services and the commitment to excellence and friendly, efficient customer service that has always been at the heart of our business.

About About

A trusted, full-circle service for the Uk's best hotels

We regularly collect, launder and deliver millions of items of linen each and very week. We are trusted by our customers and have developed strong relationships over many years with a wide range of nationwide chains and family run hotels.

Dedicated teams delivering consistency & reliability

We benefit from having a dedicated national accounts team for our major hotel group customers and an ability for all customers to be able to access the senior management team who care passionately about ensuring we seek to deliver high quality linen, on time, in full, with no surprises.

About About

At our peak we process over 8.5M pieces of
linen a week

Reinvesting and recycling

We provide confidence to our customers by being the strongest, most experienced and professional teams in our industry. Providing quality products, delivering consistency and reliability at a fair price and ensuring our customers receive a cost effective service enable us to continually invest in our business.

Exceeding customer expectations

We have one of the most loyal customer bases in our industry, recognising our reputation for pro-active service and being a safe pair of hands! Our leadership team has the most experience of running hospitality laundries of any major national supplier in the UK. Passionate laundry people running a passionate laundry company. Committed to exceeding customer expectations and delivering a first class service.

Quality control

Our stock is purchased from well established suppliers, with all processed stock inspected for quality control at various points in our process. This also includes the use of scanners on our large piece ironers. Fully trained staff inspect for holes, stains, creasing and fading, also ensuring linen is packed and stored in the correct manner to protect the quality of our products. We continue to invest in new stock to ensure the best quality possible is provided to our customers.

High quality service

From our drivers and factory operatives, to our service staff who you can reach by email or phone, everyone in our team prides themselves on providing a first class service. Our employees generally stay with us for the long-term, so they understand our business well and use their knowledge and expertise to keep our business, and yours, running smoothly.

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Discover our product range

Fresh white cotton sheets and luxuriously fluffy towels to help provide your guests with a memorable stay.

Products

About

Meet the Team

We have built up a reputation through our reliable, innovative service. Our long standing staff always strive to work hard, offering impeccable customer service.

Find out more

Download our latest brochure

Download our latest brochure

Download our most recent brochure PDF for up to date product information.

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Sustainability

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