Customer Service Administrator

Location: Edinburgh

Customer Service Administrator - Maternity Cover, Edinburgh

Location: EH19 3LW

Job Type: 12 month- Maternity Cover

We are looking for a highly versatile, professional, self-motivated and driven individual, who will be work as part of a small customer service team helping to support the smooth running of our Edinburgh site.

Working within a fast-paced environment, the ideal candidate will possess excellent communication, customer service and organisational skills. They must demonstrate flexibility with a hands-on approach and willingness to accept variety of tasks.

The Company:

Johnsons Hotel Linen, which specialises in supplying the corporate 4-star market and the budget hotel sector is seeking a talented individual to take on the role of Customer Service Administrator in a busy and challenging environment.

The role will involve:

To create outbound calls to our existing customers; To deal efficiently with customer queries, liaising with relevant internal departments on a timely basis Liaise closely with customers and be involved in possible face to face meetings on occasions; To update and process orders, ensuring accurate data is recorded onto the in-house computer system General administration and office duties Regular communication with the transport department, re: deliveries, schedule and documents;

Salary dependent on experience. Thorough onboarding training and induction programme and opportunities for progression within a PLC. Employee Assistance Programme, pension scheme, Free Life Assurance – 1 x annual salary, SAYE scheme. Free on-site parking

HOW TO APPLY

You can email your CV to: staceybryan@jsg.com

or you can pop in and see us at:
Johnsons Hotel Linen,
Unit 1-2 Sherwood Industrial Estate, Bonnyrigg
Midlothian, EH19 3LW

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